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How Shiftbay works.

Checked staff for London businesses in about forty seconds. Shifts near home for workers. Permanent and contract staff when you need them.

What is Shiftbay

Staff on demand for London, with a real office behind it.

A business says who it needs and when. Checked workers nearby take the shift. The office confirms it, and everyone is paid properly.

Businesses

Restaurants, bars, hotels, cafés, warehouses and food production. Ask for a shift in about forty seconds; pay for the hours worked, on one invoice.

Request staff

Workers

Kitchen, floor, bar, warehouse and food production work. Sign up once, get checked, then pick the shifts that fit your week.

Find shifts

The office

Every request is read by a person. They check who is free, ring the business back, confirm the people and step in if anything changes.

For businesses

How to get staff.

For a shift tonight or a busy week, ask in the app. For someone long-term, talk to the office.

  1. 01

    Tell us who and when

    Pick the role, how many people, the day, the times and the break. No account needed.

  2. 02

    We call you back

    The office checks who is free near you and rings you, usually within ten minutes.

  3. 03

    They clock in at your address

    Staff clock in and out in the app on site, so the hours are exact.

  4. 04

    One invoice after

    Pay by bank transfer for the hours worked. Nothing up front, no card on file.

Temporary staff

A shift, a week, a season.

Booked in the app, filled by the office. Standard, priority or urgent, depending on how soon you need people. The rate includes our fee and the worker’s holiday pay.

Permanent & contract staff

Someone for the long run.

Need a full-time chef, a housekeeping team, or staff on a contract? City Clean, our parent company, finds and checks the people and agrees the contract with you directly.

For workers

How to join and get shifts.

Sign up once. Then the shifts come to you.

  1. Sign in with your mobileOpen the app or the web, enter the code we text you.
  2. Complete your profileAbout you, the work you do, right to work, photo ID and a selfie, pay details, an emergency contact.
  3. The office checks youOur office checks your documents and approves you. You see the result in the app.
  4. Pick shifts, get paid FridayAccept shifts near home, clock in and out on site. Paid weekly through PAYE, holiday pay included.

Roles & pay

Kitchen, floor, bar and warehouse.

What each role pays staff per hour, holiday pay included. Businesses see their rates on the clients page.

The Shiftbay app

One app for both sides. On your phone and on the web.

Businesses request staff and follow each booking live. Workers join, pick shifts and see their pay. The same account works in the app and in the browser.

Soon on theApp StoreComing soonSoon onGoogle PlayComing soonUse it on the web now

Our partners

Kitchens our group works with.

  • GymkhanaGymkhana · Mayfair
  • TrishnaTrishna · New Bond Street
  • The Cinnamon ClubThe Cinnamon Club · Westminster
  • Taj HotelTaj Hotel · St James's
  • BaoBao · Soho, King's Cross
  • KricketKricket · Soho, White City
  • GunpowderGunpowder · Soho, Spitalfields, Tower Bridge
  • KanishkaKanishka · Mayfair, Heathrow T5
  • Cinnamon KitchenCinnamon Kitchen · City, Battersea
  • The LalitThe Lalit · Tower Bridge
  • BerenjakBerenjak · Soho
  • Señor CevicheSeñor Ceviche · Soho
  • Korean Dinner PartyKorean Dinner Party · Soho
  • The Italian GreyhoundThe Italian Greyhound
  • ApothecaryApothecary
  • Copper ChimneyCopper Chimney
  • MathuraMathura
  • Cinnamon BazaarCinnamon Bazaar
  • Chai KiChai Ki · Canary Wharf
  • Roti ChaiRoti Chai · Marble Arch
  • Bombay PalaceBombay Palace
  • RituRitu
  • Cafe Spice NamasteCafe Spice Namaste
  • PetiscosPetiscos
  • BibiBibi
  • Papa DumPapa Dum
  • KahaniKahani · Chelsea
  • GymkhanaGymkhana · Mayfair
  • TrishnaTrishna · New Bond Street
  • The Cinnamon ClubThe Cinnamon Club · Westminster
  • Taj HotelTaj Hotel · St James's
  • BaoBao · Soho, King's Cross
  • KricketKricket · Soho, White City
  • GunpowderGunpowder · Soho, Spitalfields, Tower Bridge
  • KanishkaKanishka · Mayfair, Heathrow T5
  • Cinnamon KitchenCinnamon Kitchen · City, Battersea
  • The LalitThe Lalit · Tower Bridge
  • BerenjakBerenjak · Soho
  • Señor CevicheSeñor Ceviche · Soho
  • Korean Dinner PartyKorean Dinner Party · Soho
  • The Italian GreyhoundThe Italian Greyhound
  • ApothecaryApothecary
  • Copper ChimneyCopper Chimney
  • MathuraMathura
  • Cinnamon BazaarCinnamon Bazaar
  • Chai KiChai Ki · Canary Wharf
  • Roti ChaiRoti Chai · Marble Arch
  • Bombay PalaceBombay Palace
  • RituRitu
  • Cafe Spice NamasteCafe Spice Namaste
  • PetiscosPetiscos
  • BibiBibi
  • Papa DumPapa Dum
  • KahaniKahani · Chelsea

About Shiftbay

A new company with a long history.

Shiftbay Limited is a London staffing company and part of the City Clean group. City Clean has worked with London’s restaurants and hotels since 2007; Shiftbay brings that experience into one app, where businesses book checked staff in minutes and workers pick shifts near home. Permanent and contract staffing, and cleaning, stay with City Clean.

2007
Staffing London kitchens since
50+
London restaurants and hotels we staff

What the group supplies

  • Kitchen porters
  • Chefs and assistant chefs
  • Bar staff
  • Waiting staff
  • Housekeeping
  • Catering assistants
  • Office cleaning
  • Deep cleaning

Shiftbay Limited · company number 17512420 · Pentax House, South Hill Avenue, South Harrow, Harrow, HA2 0DU

Questions

Good to know.

For businesses

How quickly can you send someone?+

Most requests take about forty seconds to send. The office checks who is free straight away and calls you back within minutes. The sooner you ask, the easier it is to fill.

Do I need an account or a contract?+

No. Send a request with your name and mobile number and confirm the code we text you. There is nothing to sign up front.

How do I pay?+

By bank transfer against one invoice. Hours come from the worker's clock-in and clock-out in the app, so you only pay for the time worked.

Are the staff checked?+

Yes. Everyone is checked for identity and right to work in the UK before their first shift, and City Clean's office approves every worker.

What if I need to cancel?+

Call the office as early as you can. Cancellations less than 24 hours before the start are charged at the minimum shift.

For workers

How do I start?+

Download the app or use it on the web, sign in with your mobile number, and complete your profile: about you, the work you do, right to work, photo ID and a selfie, pay details and an emergency contact. The office checks it and approves you.

When do I get paid?+

Every Friday through City Clean's payroll (PAYE). Holiday pay of 12.07% is included in the hourly rate and shown separately on your payslip.

Do I need a share code?+

If you are not British or Irish, yes: a Home Office share code for right to work. British and Irish citizens show their original passport or birth certificate to the office.

Can students work?+

Yes. If your visa limits your hours, the app keeps you within 20 hours a week during term time.

Contact

Talk to the office.

Staff for tonight, a team every week, a permanent hire, or a question about rates.